• On the first day of class, make sure the “Course Materials” link is available in the left sidebar of your Webcourses@UCF course, which provides students a mechanism to opt-in/purchase the
discounted course materials. After the Drop/Add period closes, you can remove the “Course Materials” button from the sidebar. NOTE: After the Drop/Add period ends, students will have
to purchase their course materials (at the undiscounted rate) through the UCF bookstore, the publisher website, or elsewhere—as appropriate.
• Provide a “First Day” explanation in class (if applicable), in Webcourses (i.e., announcement or content page), and in email (a couple weeks prior to First Day through the Roster in the myUCF
portal).
• Combine Financial Aid assignment with adoption; put the Syllabus Quiz inside the Publisher courseware (if possible)!
• Have students re-assure their parents that they really can save money by opting-in to First Day access for their course materials.
• Have the Publisher and Barnes & Noble attend the first day of class (through Zoom or in person) to help onboard students.
• During the opt-in period, students will have free access to the publisher material. Once the Drop/Add window closes, students will lose their free access and will need to purchase the materials elsewhere. NOTE: Include this message in an announcement, on your syllabus, or on
the home page so students are aware they need to opt-in to maintain access to the course materials.
• To educate your students on “First Day”, set a module requirement (see Webcourses Technical Tips) for students to view a Canvas Page with an explanation of First Day along with the “First Day” access video (https://youtu.be/bNhSdKueifU) or include this information within the Syllabus quiz.
• Include the First Day Call Out message (provided in the following pages) on the Home page and then remove at the beginning of the second week of classes (after the Drop/Add window closes).
• Open your course up before the start of the semester so students can consider their purchasing options prior to the first day of class. In myUCF, you can change the start date of your course (see Webcourses Technical Tips). NOTE: In Webcourses, you can Publish the course but Unpublish any materials that you do not want students to see or access until you are ready for them to view the content. By opening the course early, students can access the opt-in tool and learn about “First Day”.
• Make sure to contact the UCF Bookstore if you are planning to combine your courses. You should combine your courses prior to integrating the publisher material.
Please be sure to adjust the highlighted dates.)
Buying Your Course Materials at a Discounted Price To enhance your learning experience and provide affordable access to the right course material, this course is part of an inclusive access model called First Day™. You can easily access the required materials for this course at a discounted price, and benefit from single sign-on access with no codes required in Canvas.
UCF Student Account Office will bill you at the discounted price as a course charge for this course.
It is recommended that you Opt-In as these materials are required to complete the course. You can choose to Opt-In on the first day of class, right within Canvas. Be sure to Opt-In before the deadline of Sunday, January 13, 2019 at 11:59pm [the Sunday of the first week of class] to have access to your course materials at the discounted price. Please note that when you Opt-In, you do not have to pay at that time. You are only selecting that you would like to purchase your materials at the discounted price and will be billed when your student tuition is due.
For more information and FAQs go to customercare.bncollege.com.
Student Tutorial Video: https://www.youtube.com/watch?v=bNhSdKueifU
Customer Care Contact Information
Customer Care is available to help students with questions about accessing their course material, using
their eTextbook, or opting-out or in to the First Day program. Be sure to share the below information with your students
Customer Care hours of operation are 11pm Sunday – 12am Saturday (Central Time). Phone assistance is
available Monday – Friday, 8am to 8pm (Central Time).
• Link to Customer Care website and FAQs: https://tinyurl.com/firstdayfaq.
• Open a ticket Online for the Customer Care team: https://tinyurl.com/customercarerequest.
• Email the Customer Care team: bookstorecustomercare@bncollege.com
• Call the Customer Care team: 1-844-9-EBOOKS (1-844-932-6657)
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